Who we are

At Tacoma Envision, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make purchases, or interact with our services.

1. Information We Collect

We may collect the following types of personal and non-personal data:

  • Personal Identification Data: Name, email, phone number, billing/shipping address.
  • Payment Information: Processed securely through third-party payment providers (we do not store full credit card details).
  • Account Information: Login credentials (if you create an account).
  • Device & Usage Data: IP address, browser type, operating system, browsing history, cookies, and analytics.
  • Communications: Messages, reviews, inquiries, or feedback you send to us.

2. How We Use Your Information

Your information is used for:

  • Processing and fulfilling your orders.
  • Providing customer support.
  • Improving our products and services.
  • Sending updates, promotions, or newsletters (only with your consent).
  • Ensuring website security, fraud detection, and compliance with applicable laws.

3. Legal Basis for Processing (GDPR Compliance)

For individuals in the European Union and UK, we process your data under the following legal bases:

Contractual necessity – to process orders and deliver products.

Legal obligation – to comply with tax, customs, and accounting regulations.

Legitimate interest – to improve services, prevent fraud, and maintain security.

Consent – for marketing communications (which you can opt out of at any time).

4. International Data Transfers

As a global business, your information may be transferred and processed outside your country of residence, including the USA, UK, EU, and Canada. We ensure that such transfers comply with applicable data protection laws, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Adequacy decisions where applicable.
  • Additional safeguards to protect your information.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

6. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

  • Trusted service providers (payment processors, shipping companies, IT support).
  • Regulatory or legal authorities when required by law.
  • Business transfers in case of a merger, acquisition, or sale of assets.

7. Your Rights (GDPR, CCPA, PIPEDA)

Depending on your location, you may have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Restrict or object to processing.
  • Data portability (receive your data in a structured format).
  • Opt out of marketing communications.
  • Under CCPA (California): Know what personal data is collected, request deletion, and opt out of data selling.

To exercise these rights, contact us at [Insert Contact Email].

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance.
  • Analyze visitor behavior.
  • Personalize user experience.
  • Display relevant ads.

You may control cookies through your browser settings or opt out where required by law.

9. Data Security

We implement strict technical, organizational, and administrative measures to protect your data against unauthorized access, loss, misuse, or disclosure.

10. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

TacomaEnvision
📧 Email: info@tacomaenvision.com
📍 Address: Sialkot Punjab, Pakistan
📞 Phone: [Insert Number]